Rosegal
Questions & Answers

Warning! Do not order from any of these stores from oversees!

Its a real site but its like they buy their clothes from somewhere else. I paid 160 something but theirs was a recipt inside for 70 something with everything I bought. So i had two recipts... it just scetched me out. I wasted all this money and to ship back... was another 80 something. Clothes werent even the same as pictures. Dont even bother!

It's not a scam! Don't beleive what they say! Just make sure you buy what suits you and not an anorexic girl. I am 137lbs and 5"2'. I ordered L and it suits me to perfection! Just be careful wuth the length of dresses since 100cm is ok and shorter might bee too high. Hope I helped :)

They call themselves a business but they are not honest people.
I did not receive the items I paid for and after waiting for 2 months I opened a dispute with PayPal. While Paypal were looking into the issue I received THREE emails from RoseGal asking me to " close the case with PayPal" then they ( RoseGal) would give me a full refund! However one of the regulations of PayPal is that once you " close a case" it cannot be reopened ever again. So RoseGal wanted me to close the dispute which I refused to do. I do not believe for one minute they would have refunded. Scammers.
Luckily thanks to PayPal I received a full refund.

DO NOT ORDER FROM THEM! I ordered a package from them early in December 2014, expecting that it may take a while to get it. It was just for myself, not as a gift, so I didn't care. After a month of waiting, I contacted them only to start a LONG back and forth discussion about it may be the weather, then it was holiday time, are you SURE your post office doesn't have the package? Ect... I also have done some investigating and they ARE, however, being investigated! After finally posting my experience on this site, they FINALLY wanted to refund my money 100%! Before that, they only wanted to give me 30%, then 55%! I wish I had read all of the negative comments BEFORE I wasted 3 months waiting and playing games!

SAVE YOUR TIME AND MONEY! THey are a business but scammers nonetheless. They falsely advertise everyone on their website. Don't do it.

Yes, this is a scam! They will take your money and not ship your items. They are located in China operating under various names. They have scammed hundreds of thousands of dollars from innocent victims internationally. They are currently under investigation for fraud on every continent. They let just enough sweat shop knock off items slip through to customers to appear legit and once the heat gets too high under one company name, they simply shut down and reopen under a new name. I have learned a lot about them after they ripped me off in December 2014. I fought them, tirelessly researched, met hundreds of other women they have scammed as well and heard first hand from my California DA office that they are a known threat, are under active investigations and are absolutely frauds! Since fighting to get my money back, they have blocked me, have sold my contact info to many spam sites that I now receive calls and emails from, they will respond to everything I post kindly to appear legitimate but they have blocked all correspondences from me. Attempting to do business with them has been the worst mistake I have ever made! I would love to protect all women from the nightmare they have caused me.

I would never order from this website, I don't care how their items look so nice and price are so cheap but you will never get items... after numerous emails back and forth finally they refunded partial of my money, I was really mad and disappointed for their customer services... they always said don't worry you will get your items! I never have bad experience order online and this is the worse.

I, personally, think it's a scam! I do a lot of online shopping and will never order from them again! Other than the comments I have already made regarding this awful company, I wore a shirt that I ordered (and got 2 months later) once and ripped in 2 different places! That on top of the fact they charge you twice, and charge your card if you put anything in your cart but don't actually purchase it, this company SUCKS!

Yes its a scam. I have been waiting since feb-22-15 for 3 small pieces o jewelry. Now thet want me to take pictures items AND I DO NOT HAVE THEM!