Rosegal
Questions & Answers

Not likely since their a bunch of crooks selling crap.

@heather h.
I am going to challenge you and appear so rude. I think you do work for rosegal or are a puppet for them. I read the customer reviews too and when you get mostly 1 star then the majority of people think they are bad. 2 closets full of clothes. Really? I looked at your profile and it is not complete. Sorry but here in the western world we believe in customer service! If they(you) can't respond promptly to my request for a simple damn exchange, you deserve poor ratings! You don't blame the customer! You just do what the customer wants! It's called customer service!
Apparently, you have no idea what this is! Damn Rosegal! I've completed several tickets with no damn responses! They suck! I've been in the service business for 30 years! In America! We expect results and when we don't get it then you get what you have here! Overwhelmingly poor ratings! All these ratings don't lie. You are just trying to fool people. Shame on you Rosegal! I hope you burn!

Do not use Rosegal... Ripoff merchants!

Not at all. They are scammer theives. They will take your money. Its nothing you can do about it. This is a company no one will EVER be happy. I'm sorry but it's true.

After 16 weeks and several sarcastic emails. I finally received the dress last week. It's a completely different colour and completely see through. Cheap crap. Obviously I will never order from them again.

If you ever see a good review its probably from them! It's not hard to make up a comment on here and given the many unsatisfied people, would you even contemplate buying from them?

Biggest fraud of a site ever. I didn't get my order at all. They have promised to refund me but that's way overdue. I am a fool. I won't get caught again. Bugger Internet shopping. Can't trust anyone these days. I also wish I had of read the reviews. DO NOT GET SUCKED IN BY ROSEGAL.

No and I feel the same way as another victim here in that I'm extremely annoyed with myself for not doing my research first. I buy stuff from overseas all the time with no problem and since I clicked through and ordered from their ad on facebook I stupidly assumed they were legit. Nope, found out the hard way like so many others that they're part of a huge scanner group operating out of China under many different names. They're under investigation for cyber fraud by several different consumer protection agencies.

I don't think so I'm just annoyed at myself for not reading the reviews before I ordered.
My dresses arrived on time except one is on back order and still hasn't turned up.
The other 8 that I ordered were a joke don't look anything like the picture and the sizing is wayout. And are so see thru that even wearing s slip won't help and look like they have been sewing by amateur.
Have sent them emails but they haven't responded yet I have explained that they are not wearable need to send them back for a full refund but I don't think that will happen.
I think they need to be shut down they are making a lot of money and there are so many unsatisfied customers.

Doubt it.
I eventually received my dress but it was not the one I ordered. It looked old and dirty and very cheaply made
Juliette