Rosegal
Questions & Answers

Please kindly note our order begins with letter "Z" and includes 16 digital numbers. The order number you provided is not valid in our system. Could you please submit a ticket here http://support.rosegal.com/? Our team will resolve the issue to your satisfaction.

I can only say that you are right about the child size clothing. I wear a 3X and when I received the blouses which took over 2 months after they took the money out of the bank. The blouses could have fit my grand baby. So they wanted to refund only 7.78 back to my account. Total cost was 48.oo and some odd cents. This place is a joke.

Have you checked your account to check the progress? What type of delivery did YOU request when ordering. If you didn't ask and pay for tracking, your issue would be with China Post and not Rosegal.
Is that an email you attached to this question? Nothing is likely to happen. You must lodge a ticket against your order in your account. It's easy. And responses are quick ( although I would expect some delays this week due to the Chinese holidays).

They're the biggest fraud and the stuff they sell is garbage. Can't believe there are actual real customers out there that can be pleased with anything this company sells.

Have you sent them a message? It literally takes 15-25 business days to receive an item. You can also contact paypal.