I need to cancel order and refund my monies as soon as possible! I have read reviews and obviously I'm being scammed I am Going through consumer affairs as well as pay pal. I sent a message and attempted to call you and got a recording as well as email still processing after several hours?

Question

rosegal r. · Accepted Answer

We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
In addition, as we have time difference, sometimes we are not able to reply your email at once.
Please kindly message us your order number, we will provde a solution for you.

Linda N. · Answer

Order nothing from them. The clothes I received were made of thin cheap fabric and did not look like the photos. It was a rip-off.

Diane M. · Answer

You need to dispute your purchase through your payment source, you will not get a refund from Rosegal. Also, you need to inform your payment provider that the cost to return the items (if received) is very high, ( go to USPS and find exact charges, but it will be around 50 to send priority mail and over 100 to send regular post. DO not bother with trying to get your refund through rosegal directly as it will not happen.

Rosegal
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