Rosegal
Questions & Answers

I just noticed there was an order p laced for me that I did not place. Can I have the transaction voided

Asked by Brandy C. on 1/5/2016

5 Answers
Orit R.1/6/2016

There is a way to start a service ticket with them but they will take at least a month to answer and will probably apologize but not resolve your concern. I contacted them by messaging them on FB and they got back to me but did nothing about the problem. Also find on FB a page promoting a shut down of this company and sign their petition.
rosegal r.1/23/2016

We suggest you to submit a ticket http://support.rosegal.com/, our accounting department will check and resolve the issue for you.
Justin M.1/6/2016

Possibly with your bank. The same thing happened to me. PayPal is playing stupid like they dont know who to believe. Rosegal gave me a partial refund? Good luck
Kelly L.1/6/2016

Yes you can do this through your bank if you paid by credit card or through paypal
E D.1/6/2016

I have never had this experience, so I can't answer this exactly... I would suggest that you don't ever save your passwords on your computer - especially for websites like this one. Just a suggestion...

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