Rosegal
Questions & Answers

Good luck! I didn't read any either it would have saved me a lot of heartache

I got the dress I ordered in less than two weeks so I may have been lucky with the shipping. However I ordered a dress and got barely a shirt. The other day I thought well I can wear it with jeans but the darn thing wouldn't fit over my head. So instead of an inexpensive dress I got an expensive rag.

Danielle v must be lucky because I got my product after waiting almost two months and you should see the piece of shit I received

I received mine but it was not what I ordered! It was a youth small shirt instead of a dress; half sewn together with strings coming out everywhere. Whatever you do don't sent it back for a refund and they will tell you they are refunding your money and won't! You order, give them your money and never hear from them again or get some piece of material and never hear from them again! They are a horrible scam!

Its a bad site

This site is horrible. And linked to dress Lilly. They would not refund my money. Told me to sell my items I bought from them.

It is nice to see some better responses for a change with people being realistic - you pay 5$ for clothing - you get what you pay for. Is it bad quality? No, not really. I can wear my items many times before holes show up or it tears. I also think it matters how you wash it. Is the sizing right - yes just pay attention to what you're doing! For those people who say they never received their items and have tried contacting them numerous times - all I can say to that is I've never had that problem. NOT saying they are being untruthful just simply saying it's never happened to me. Try a small order, like mentioned by another and go from there. That's the best thing with such mixed reviews.

Dora. Like you. I did not see the bad reviews but I placed an order in faith because I liked the products looks and the price. My first order arrived in 23 days and they were all lovely and good quality. I placed a 2nd order and then a 3rd and then a 4th. These last 3 have not shown up. I tried to contact co with a trouble ticket and the site just keep saying invalid order no. I called the US on the phone no and spoke with a young man speaking good english but line was so bad had a lot of trouble hearing him he said goods are on their way and be patient. I then came across these review sites and decided to share my experience. Suddenly 24 hours later I get an email from then saying how sorry they are of my trouble and they have checked all parcels dispatched different dates from what the china post tracking says though. They offer me a small amount back and if the goods arrive I can keep them. I replied yes to refund as I doubt weather I will get it all back anyway and I will just hope that it is true that goods are going to be delivered eventually. They did explain why things are slow and yes I did chose flat rate shipping which they warn you about in their site that they have no control over. I will write a good review if the goods turn up as I really wanted them and some were gifts that are too late now. Seems reviewing got me some action lets hope its a good outcome for you as well as me. I believe having faith in them until proven otherwise.

Hi. You may have partially answered your own question. You have read some BAD reviews. I have also looked at the bad reviews and note that the dissatisfaction is almist always due to the reviewer NOT reading and paying attention to the web information. Sizing info is very clear and very accurate. I am continually amazed that some purchasers in America expect items from China to arrive in a week or so. Some may say communucation is poor yet seem to expect an international company to man their phones during eg TEXAS business hours and then actually complain about it. They say quality is poor. Try ironing the item. Why they expect a $8 item to be designer quality? It's GOOD quality at bargain prices.
I have placed numerous orders and admit a couple of trial and errors BECAUSE it was ME who didn't follow the sizing properly.
There is no scam. The tracking is not a scam -- they use Chinese tracking in the first instance until the parcel is handed over to your country's carrier.
I agree with Nicole. I get absolutely fed up with reviewers with ridiculous expectations. Please order and enjoy the compliments! But first PLEASE read all the information this company provides and you have done the right thing by asking questions but PLEASE do not pay attention to the negative responses. I even saw a couple that stated people who give positive reviews are PAID! They are calling me a liar? Try a small order and make up your own mind.

I got a corset that I loved. It sounds like I must have been one of the lucky ones