Rosegal
Questions & Answers

Hi I ordered a dress from rosegal but I still haven't recieved it

Asked by Kim L. on 5/17/2015

5 Answers
Karen G.5/17/2015

I ordered in March and still have not received any items. I have been emailing back and forth for over two weeks. No refund given yet and stock
Tina T.5/17/2015

Can take anything from 2 / 6 weeks, depending where it has been posted from, items can come from different manafactorers. Try sending a P. M from Facebook, have always replied within 24 hours, make sure you add order number. Hope this helps
Genesis S.5/17/2015

It takes a few weeks to get to you... I always receive an email with a picture for the package when the ship it. Then it can take anywhere from 2 to 4 weeks or so to get to you. Customs is a tricky thing.
Dorothy R.5/17/2015

Am in the US, and had ordered since the 4/27 /2015 and again on the 4/30/2015 and yet to received any of those, also there is no tracking info, even thou I paid for tracking.
Claire e.5/17/2015

When did you order it? It ships from the UK so it takes a little while

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