Rosegal
Questions & Answers

I'm really sorry you had this experience, fortunately it never happened to me, but maybe because I live in Europe. Did u also purchase an insurance along with the tracking number? I

And you will never receive it

I am so glad that everyone who has been ripped off by this company has finally spoken out here and collectively we have forced their rating down. Hopefully others will steer clear of this scam and it will force them to change their business practices.

I'm sorry to to tell you that you will never see your package. They are a horrible company, never ever buy from them.

This company is a SCAM! They don't send you what you asked & paid for or you never get the item (in my case). They ask you to summit a refund and it takes at least one month. Have a fake phone number in the US (Obviously, they are in China). IT IS A HORRIBLE COMPANY! What I recomend is if you paid thru Paypal call them and let them know what is going on, you have to have your transaction number and the date. That may help (and lots of patience) to get your money back... Good Luck~!

Mine did it went to another city near me. I had to drive almost an hour to get my order which was only half what I ordered and none of it was even wearable.
I never got the rest.

Definitely not just you. I cancelled my whole order within 3 weeks time because it was already outside the time frame when it was supposed to have been delivered. Thank GOD my refund was quick and in full!

How many reviews need to be posted before people stop getting scammed? Seriously.

I never got a damn thing i ordered.

All I know is these people are not right. I will never order another thing from them again. I finally got an email from them & they were apologizing & said it would be at my address in Forney Tx on May 23 & still no package! Pretty disappointing because they have some really cute stuff on their site for a decent price.