ROMWE
Questions & Answers

What if I don't like how the cloths fit? Will they refund me?

Asked by Courtney H. on 9/24/2015

7 Answers
miao m.10/29/2015

Dear customer,
Nice day.
Really sorry for the late reply and the problem.
If you are not satisfied with the items, you can send them back to us.
And you can know more about our return policy on http://www.romwe.com/Return-Policy-a-281.html
After we receive your package, we will refund to you as soon as possible.
Hope you can kindly understand and trust us.
Romwe cherishes and never deceives its precious customers.
We will spare no efforts to serve you.
Hope you can kindly trust us.
If there is any other problem, please feel free to contact us.
The email is [email protected].
Yours sincerely.
Aba W.9/26/2015

Like everyone said it is expensive to get the refund. I tried to get a refund also but decided against it due to shipping costs.
Reem S.9/25/2015

I dont think they will, but honestly their clothes r nice thats why i was angry i didnt get my stuff, and it took so long to refund.
Gemma D.9/25/2015

I didn't have to send the item back. My issue was of course different but I would say that if the measurements of the clothes you receive are different to those stated on the website then it is a manufacturing fault so they should treat it in the same way.
Glorimar D.9/24/2015

They will tell you that they'll refund your money back after they get the item back. But when you go to the post office shipping is super expensive, so not worth it to ship it back.
Adelaide G.9/24/2015

Yep - the cost to send back isn't worth it. The sizes are tiny so if you're a small i would go a large. But i would never ever make the mistake of purchasing from them again soon up to you
Melissa G.9/24/2015

I'm sure. But to send the items back overseas would probably cost more than the refund

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