PromGirl
Questions & Answers

If I order a dress and its not what I thought it would be can I return it and get my money back?

Asked by Samantha K. on 5/29/2015

6 Answers
Customer S.6/1/2015

Hello Samantha! We hope you love your purchase, but if you are not satisfied, we accept returns for a refund less a 10% restocking fee or for a full store credit as long as it is not marked final sale! Due to the seasonal nature of our merchandise, we do ask that you contact us within 5 business days to receive the return authorization number. See our full policy located on our "Returns" page. Please contact us if there is anything we can assist you with!
Amale H.5/31/2015

I won't recommend anybody to buy from this company. Awful material
Kaela B.5/30/2015

Yes but it has to have the tags on it & it took two weeks to get the money back -.-
danielle y.5/30/2015

Yeah as long as it's not a final sale
Denae B.5/30/2015

Yes, I did! As long as it doesnt say "final sale" when you checked out and you follow the return instructions exactly! :)
kk t.5/30/2015

Was it a sale or clearance? Has it been less than 5 business days?

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