PromGirl
Questions & Answers
If I order a dress and its not what I thought it would be can I return it and get my money back?
Asked by Samantha K. on 5/29/2015
6 Answers
Customer S.6/1/2015
Hello Samantha! We hope you love your purchase, but if you are not satisfied, we accept returns for a refund less a 10% restocking fee or for a full store credit as long as it is not marked final sale! Due to the seasonal nature of our merchandise, we do ask that you contact us within 5 business days to receive the return authorization number. See our full policy located on our "Returns" page. Please contact us if there is anything we can assist you with!
Kaela B.5/30/2015
Yes but it has to have the tags on it & it took two weeks to get the money back -.-
Denae B.5/30/2015
Yes, I did! As long as it doesnt say "final sale" when you checked out and you follow the return instructions exactly! :)
Add your answer
Click to upload/insert
or drag & drop