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In how many days do they respond? I have written an email but didn't rceive any reply from them.

Asked by Ashutosh B. on 7/28/2019

4 Answers
Fatemeh A.7/7/2020

Very fast, less than a day they respond. I am actually very happy with their fast response system
Jasmina B.6/14/2020

I wrote them 4 times. They ignored me twice. The other two times it took them a few days. Dont shop with them. They're thieves.
Brooke T.5/18/2020

I have written 2 emails within 2 weeks and nothing so far...
PatPat ..7/30/2019

Hi Ashutosh,

We're sorry to hear about the issue you've encountered in getting in touch with us.

If you have any questions, please feel free to contact us by email https://www.patpat.com/article/help/contact or call us at 1-844-9-PATPAT (1-844-972-8728). If our customer service hotline is busy, please email us your message and we will get back to you as soon as possible.

Our normal response time frame is 24-48 hours. We apologize for the delay you are experiencing in receiving our response.

If you still haven't received a response from us until now, kindly provide your Order ID and we will be prioritizing your email.

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