OpenSky
Questions & Answers

I had the same experience, my item sat in Coppell for about 2 weeks.

I will never order from Open Sky again -- My order was said it was shipped 2 todays after I ordered -- wrong--- it never was picked up until almost 3 weeks later. Customer service is terrible -- I ended up getting my item, but USPS was my contact and gave me accurate information. NEVER AGAIN -- Ebay and Amazon are amazing compared to Open Sky. They send out these automatic replys -- not helpful -

You people at opensky really need to quit! Stop ripping people off! Give us our money back. Nothing to keep calling you about. Just refund our money! Providing your number is useless. I have called and called you guys and you say the same thing... hunt down your merchandise. Which is a sad shame! Just give us our money back! Everyone reading this please beware! If your in the mood to make a donation please make it to a real charity somewhere because these people are full of it! Loss of money and no order! End of story!

Hi Nancy! We are sorry to hear that you have not received any recent updates on the shipment of your order. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you further. You can send us an email from https://www.opensky.com/content/contact-us if you would prefer.