Hi is there a cooling off period after the verbal agreement?
I was told to expect a direct debit form to sign through the post?
Do True pay the early leaver penalty charges from BT?
Do I need a different router? I thought all hardware was BT open reach?

Question

Ellen T. · Accepted Answer

You will never get an answer from tru telecom, once they have you it's hard to leave without paying tru lots of money

Jason J. · Answer

The router is free but 30 pound connection for broadband most company's charge this I have had a great service and very cheap bill I am more then happy with them

Frances B. · Answer

True have not waived my penalty charges from leaving BT- 5 months of constant emails and phone calls have had no response from True. The router has to be paid for.

Onecom
Questions & Answers

Hi is there a cooling off period after the verbal agreement? I was told to expect a direct debit form to sign through the post? Do True pay the early leaver penalty charges from BT? Do I need a different router? I thought all hardware was BT open reach?

Add your answer

OnecomQuestions & Answers

Hi is there a cooling off period after the verbal agreement? I was told to expect a direct debit form to sign through the post? Do True pay the early leaver penalty charges from BT? Do I need a different router? I thought all hardware was BT open reach?

Add your answer

Onecom
Questions & Answers