Oliver Grace
Questions & Answers

I am contacting you here because like Angel S. You have stopped answering my emails. My item was shipped to the wrong address then I was told it was shipped out again, I asked repeatedly for a new shipping number and kept being told I would get one and that the item would leave the warehouse in the next 24/48 hours. I was told that three separate times. Then I received an email saying the item was back ordered. No big deal but I just wanted someone to confirm since I had been given a number of different messages and the item had been previously shipped out. Can someone please respond to my emails? Confirm that the item is back ordered, give me my $20 credit for the item being back ordered (that you said I could have if I still wanted the item), give me an ETA for receipt of item and confirm you have the right address? Thank you!

Asked by Caitlin M. on 4/21/2016