Nextdoor
Questions & Answers

Does Nextdoor have anything to do with selling lists of addresses and personal information? It seems odd that a week after I signed up with Nextdoor, I received a phishing phone call, which is not odd in itself, except for the fact that they knew my exact address.

Asked by Tris D. on 6/9/2016

4 Answers
pop p.6/4/2020

Any free service IS selling YOUR data. It cost money to run these type of sites. If you create a NextDoor account, you gave up a TON of info starting with a valid email, cell#, and home address. This is golden to marketers. And even more so for criminal 'hackers' And yes NextDoor has suffered a breach exposing its users (well, victims) personal data, including CC# of those SO DUMB to put on their profile. (and that is at least one publicly disclosed breach. Could be others not disclosed.) "We take our users' data security seriously" is what every breached company says AFTER it let it all go bye-bye, thus proving it wasn't but now might be a priority. You NEVER see that statement released before an 'incident'.

Now that said, just because one pays for a service doesn't mean they aren't still selling your data. But they don't need to rely on it's as basic source of income.
C P.6/30/2016

Jane H is correct and I agree. Nextdoor does NOT sell any email addresses, phone numbers or street addresses.
Songyee L.6/15/2016

Jane H. You are answering Tris's question as if you are sure of the answer. What you have written is patently false. Please, check your facts prior to responding. The Nextdoor business model is irrelevant to selling data and personal information. Moreover, it is 100% part of the agenda. Collecting data and sharing with advertisers is how companies make money (think targeted ads, etc.). An app user should not have to sign up for "NOMOROBO"- the point is that our sensitive information and data has been shared with scammers. That is just the beginning. I pity anyone who shared their credit card numbers in the name of faux verification. I'm glad you are enjoying the app, but as an engineer in Silicon Valley who has worked at several startups, I assure you that things are not always what they may seem. Nextdoor does not exist to help neighbors; it exists to rack up as many users as possible and store all of their personal information in an effort to get more and more funding and increase valuation.

Tris: Within a week of signing up for Nextdoor by using my mobile number for "verification", I too started receiving (daily!) calls from random out of state numbers. The calls all take place between 3-10 AM. I have blocked over 50 different phone numbers since joining in March 2016. I am no longer a member thank goodness, but my information has already been shared with these scammers. I have attempted to call many of these numbers back and the majority are recordings regarding surveys and some numbers do not take incoming calls. A quick Google search shows that these numbers are scammers and auto-dials. I have reported all of the numbers so far to the FTC. I hope more people share this timing "coincidence" with the proper entities.
Jane H.6/14/2016

Nextdoor does not sell anything at all; it is not their business model. That includes the personal information of its members. Your Nextdoor Neighborhood is, as advertised, private. No one sees what goes on in your Neighborhood but your neighbors. Not even Nextdoor staff. Re: unwanted phone calls, Tris, I just signed on with NOMOROBO (No More Robocalls), which prevents junk calls from getting through. The phone rings once, so you likely cannot sleep through a call. Nonetheless, we love it!

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