Modlily
Questions & Answers

How do I get these company to refund a purchase, (due to inaccurate sizes) without paying return postage to China?

Asked by Toni B. on 11/6/2015

5 Answers
John W.7/25/2018

Argue with CC or paypal for warranty of merchantability as their own size chart is a failure vs. merchandise and so is the hems. I won after a month of BS from the company only offering a discount or for me to mail to China.
Sofia M.5/27/2016

Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, dont forget mention that you are from sitejabber. We will send a full refund after order returned and received.
Regards,

Yes ok but think is i did not get my items
Stacey C.11/11/2015

I was told I had to pay $30 shipping to ship it back on a $10 dress ($26.95 with shipping) or I could keep the dress that in no way would ever fit me, give it to someone or sell online and they'd give me 20% compensation on my next order.
kayla w.11/6/2015

I can't even get in touch with them but a lady did comment about her refund she had to pay for shipping and that was even more money

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