Mercari
Questions & Answers

A seller has 3 days to ship your order out to you. After 3 days, the buyer can cancel the order and have their money refunded. It may take a day or two for the money to show up in your account, depending on the response time of the seller. Here is what happened to me: I purchased an item for 117.00 but after 3 days, the seller still had not shipped the item. I request to cancel the order. The seller agreed to cancel. He was having trouble shipping the item. It was a guitar. Well, a day later, the money was back in my account. No worries at all!