LivingSocial
Questions & Answers

Me too i bought a voucher for a necklace and not recieved any confirmation but the money has come out of my bank account. I have bought from these before and never had this problem but i am worrying as i cant get through on the phone its dead!

I would avoid this company like the plague. They didn't send the goods. They didn't respond to emails. Terrible

I am not able to call during the hours LS offers IF YOU HAVE A PROBLEM. I have always been able to communicate via email to LS. They apparently don't trust their "support staff" to handle emailed questions.
This will make me discontinue my online shopping habit with a MUCH LESS quality company such as Groupon. Groupon DOES stand by their products and services, always have.
I would recommend this company for its"deals" but issues come up left and right. I've tried for almost THREE YEARS to get a refund on a voucher I purchased with a price tag of $100. No response after 9 emails and endless messages left on their "voicemail", which must not exist.
I do not recommend this site to anyone I know. They have no idea how far my reach is. I've given them too many opportunities to remedy the situation, to zero response.
Kiss your cash goodbye if you have ANY issue with a deal (and do not have the abi, it's to call during their select hours of customer "service". Ridic!
Save your money and ship at Groupon, if you want a guarantee on all.
Hope this saves someone from the grief (and time) I've spent trying to get my money back.
Last tip: use a credit card! A debit card won't provide the protection you may need. Tip to the wise.

I rang LS when I placed an order for a large size shampoo, but the small size came up in the order confirmation. I had no problem getting a refund and the person I dealt with was very pleasant and helpful.

How much does it cost as a company to put deals on LivingSocial?

I bought a living social voucher for the Foam Factory 3hr car detailing package. When we dropped off the car we were informed that the car was too dirty to be detailed by them with just the voucher and that it would cost us an additional $120 for the service or we could contact living social and get a refund. I asked if they could just give me the regular 3hr cleaning and not to worry about the "extremely dirty console" and they refused... so far its has been 2weeks with no resolution, other than a deal bucks refund. I don't want to use this company again for anything! Just want my money back! There isn't any trust with me and this company just by what I have found out between emails with Living Social and online reviews

Does living social accept amex? Im trying to puchase a voucher and evert time i put my card in it says OPPS CREDIT CARD NUMBER NEEDED.

I bought a LivingSocial deal for MBistro. When I went to print it my printer was out of ink so when I tried to print it again it said it was already printed so now I have no comformation. I do have a conformation number. What do you suggest I do now?

We bought a "deal" for electric boat rental in Chicago. Tried to make a reservation 15 times and every time we were told there was no availability. Now the deal has expired and the boat rental placl or Living Social will do anything about it. I would say it's a scam. All the comments on how retailers loose money on deals, my guess is they keep telling them no availability until it expires but offer them full price (minus the LS deal). That way they make more $. My advice is to stay as far away from LS as possible.

I am currently interested in purchasing the B&B in Belize LS deal. Before I purchase it though, I would like some clarification on when this trip has to be taken by:

Limit 1 voucher per reservation; vouchers cannot be combined to extend stay • Reservations required and subject to availability; must be booked by October 11,2012 • Not valid on group or existing reservations • Cancellation/re-scheduling policy applies; voucher subject to forfeiture • Based upon double occupancy; additional guests will cost $25 per night per person due at check-in • Max occupancy is 2 adults and 2 children or 3 adults • Additional nights can be purchased for $90 per night directly from the property; subject to availability • Airfare not included • Must have motorbike license to use one • Taxes and resort fess are not included and will be collected at redemption • Nights must be used consecutively • All deal components must be redeemed during one stay • Other conditions apply. PAID VALUE EXPIRES ON JULY 8,2017
PROMOTIONAL VALUE EXPIRES ON SEPTEMBER 14,2013