I am contemplating ordering items for my wedding from your company. However, there are so many negative reviews as recently as today, that I am skeptical about the company and my chances of receiving the items if I do order them.

Question

I am contemplating ordering items for my wedding from your company.  However, there are so many negative reviews as recently as today, that I am skeptical about the company and my chances of receiving the items if I do order them.

Dominga K. · Accepted Answer

Also i can't seem to find a contact number for these people. I would also like to order some items for my closet store but i can't order something from people who don't even have an email address i can contact to ask questions. WTF

lily p. · Answer

There is no mistake please tell me what happened to three orders of jewlery. You say delivered at mailbox then you say never received.

LightInTheBox F. · Answer

Dear Customer, please trust us that there might be some misunderstanding between us and those customers who left the negative comments. We'll do everything to satisfy our customers. Our company might not be a perfect company but we will always take responsibility if we make mistake. Also, we have a lot of positive review, so we hope you could just give us the chance to enjoy our service and to prove our service quality by your own judgement.

LightInTheBox
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