JustFab
Questions & Answers
Why can't I get refunded my $39.95 when I cancel my account? It is my money and you basically just robbed me of that available cash.
Asked by Alexis S. on 7/12/2015
3 Answers
Chad A.12/28/2023
Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it.
You can contact us through live chat or call our Member Services representatives for real-time assistance regarding your account, we are available 24/7 at 1-866-337-0906.
You can contact us through live chat or call our Member Services representatives for real-time assistance regarding your account, we are available 24/7 at 1-866-337-0906.
Tricia K.8/13/2015
FOR ANYONE IN THE USA HAVING PROBLEMS GETTING MONEY BACK OR CANCELLING THE SUBSCRIPTION CONTACT THE BETTER BUSINESS BUREAU ONLINE AND FILE A COMPLAINT. GIVE YOUR DETAILS IN A VERY FACTUAL WAY. THEY WILL CONTACT JUSTFAB FOR YOU AND GET YOUR $ BACK. TRY WITH CUSTOMER SERVICE FIRST AND WHEN THEY DON'T HELP YOU (WHICH THEY WON'T) WRITE DOWN WHAT HAPPENED AND THE AMOUINT YOUR OWED AND FILE A COMPLAINT. https://www.bbb.org/consumer-complaints/file-a-complaint/get-started.
Add your answer
Click to upload/insert
or drag & drop