I have had reoccurring instances where just fab has charged my account twice for the same order. When I call them they say that they only have one transaction and to check with bank. But there is money missing from my account that went to their company. How do I get my money back?

Question

Chad A. · Accepted Answer

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. The duplicate charge on your bank account was only a pre-authorization to check if your card was valid and it will drop off after 24-48 business hours or up to 5-7 business days. You may also contact your bank regarding this.

Our system only collects a single charge once an order ships out.

Our system only collects a single charge once an order ships out.

marie c. · Answer

Your bank should be able to get your money back

Pamela R. · Answer

Send a copy of your bank charges highlighting the 2 identical charges to just Fab. Let them know you will take legal action if money is not returned.

Rachel W. · Answer

Call the baklnk and report fraud, they will look into and they will get u the help u need...

Laura A. · Answer

If you paid through PayPal you can reclaim via them as a duplicate payment

Lucinda R. · Answer

Tell your bank that this is a fraudulent charge

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