Jollychic
Questions & Answers

What is the return policy?

Asked by Betty D. on 5/21/2015

2 Answers
Jolly J.5/21/2015

Hi! Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. If you have any problems after receiving the items, you can email to [email protected] or contact with our 7*24 hours live chat. We will do our best to help.
Peggy M.5/21/2015

If you go to the site, at the bottom of the page is the return policy. It is quite extensive, and covers most reasons for return. It sounds very fair. The problem comes in, when WE have to pay the cost to return the item. I had NO idea that this company was in China, until I received the email telling me my order was on it's way. THEN and only then did I realize this was coming from China. I never would have ordered, never. I live in Canada, the shipping charges for me will be very high. The items do not fit, they are NOT sized as the guide claims them to be. I have never seen any review on this company that is good. If you have not ordered, don't.

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