Jollychic
Questions & Answers

Greetings! Thanks for your order in our website. We are very sorry for the troubles in transportation. May I have your order No first, then I can check detail for you. Anything else needs help, please feel free to email to [email protected] or contact with our online chat.
Best wishes!
Jollychic Customer Service Team

Here's the deal with that JollyChic is definitely geologically located on the other side of the planet. I have purchased items from JollyChic and I'm pleased with my purchases. Though, yes, it may take a second to get a response from them. But they do attempt to contact a disgruntle customer. Oh, I was very upset with there service at first. I call and email and someone did get back to me. I think the use the United States Postal Service and he it does take a second. So give JollyChic a chance. Though I will say this. If it is an item needed instantaneous please go another route because it does take sometimes Longer than usual. For the most part their prices are reasonable and items are nice.

I say Call again and Email again.

Call you credit card company and get your money back. You should not wait for jollychic. Their customer service will do nothing for you other than saying sorry.