JJ's House
Questions & Answers

Thank you for contacting us.

It is my pleasure to give you a brief introduction of our return policy for the dresses. Each dress on our website is made to order, and we do not have any stocks. Therefore, if we send the wrong dress to you, we will definitely take full responsibility. If we do make your dress in the correct measurements, we are afraid the return will not be possible. However, our after-sale staff will offer you satisfactory solution if it happens. You may also refer to our return policy on the product page to get more information.

We understand your concerns about the fitness, and we will suggest you refer to our size chart and select the most suitable size before you place the order.

For adult dresses, we also provide custom size to ensure the special fit. You may simply select custom size when you place the order and provide us with your own measurements. When taking measurements, please refer to our measuring guide to see how to get professional measuring: http://www.JJsHouse.com/about/help.php?act=pop&type=measure&cat_id=7&is_accessory=0.

Please contact us if you need any further assistance.