JackThreads
Questions & Answers
They have merchandise at a great price! Always purchase products for my boyfriend on JackThreads. They also have awesome gadgets, posters and other home goods. Love JackThreads!
Asked by Chloe-Ann L. on 10/22/2012
5 Answers
Noel B.1/6/2023
We appreciate the love, and are sorry to see that some of you had a tough experience under previous ownership groups. We wanted to offer an explanation. JackThreads was sold around 2017 and experienced a rough few years under two previous ownership groups (starting during the farewell sale in 2016). As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, exclusive discounts, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: [email protected]. Reach out to our service team anytime, we're here to help.
Drew R.1/5/2023
JackThreads was bought back by the original founder and I am pumped! Legit customer service and great products for guys. Looks like they are ramping up with more and more cool stuff. Back to the class act it was originally. Thanks JackThreads! Glad you're back!
ellen w.3/2/2010
I ordered something from this site, i never received it, I have emailed them, no response. I haven't received any communication from them since they charged my account...?
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