Where do I mail the ring for an exchange for a smaller size?? Ive emailed them several times and have not heard from them.

Question

June B. · Accepted Answer

I mailed mine back & they confirmed receipt. I don't want anything from them.

Italo Jewelry Inc
5650 Grace Pl
Commerce, CA 90022

Melissa C. · Answer

Oh you can send it back, just don't ever expect to hear from them again. They won't respond to emails or voicemails, you won't be able to submit a ticket on their site, the live chat won't work anymore, and if you call, all you're going to get is a voicemail. There's literally no one to speak to once they have your money.

Rosie K. · Answer

Italo Jewelry
5650 Grace Pl.
Commerce, CA 90022

Is their return address

Amber D. · Answer

They won't allow you to send it back. It's all a scam.

Italo Jewelry
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