Gearbest
Questions & Answers

Yes how come you cant get any service or speak to anyone i have 2 orders sence dec 11 they took my money but have' not even started to fill my order, the phone number is a NY number no one has pick up and you cant use the live chat on site?

Asked by Chip H. on 12/30/2015

4 Answers
Jackie P.1/1/2016

I had a problem with one order which I still haven, t received but they are legit. They advertise stuff they haven, t got so are at mercy of suppliers. They are still advertising the phone they can, t supply me. My ticket ran out and I had no contact but I sent a message on their Facebook site which got everything going again. You could try this. I have received two orders after the one I placed 6 weeks ago so no scam but big delays on some items
Michael A.1/1/2016

You'll get it eventually. What's that saying? Fool me once shame on you, fool me twice shame on me. I won't do any business with them again.
John S.12/31/2015

As far as I know you are dealing with a warehouse. Stock in - stock out. Inventory depends on supply & demand. Therefore, you may need to wait. If you aren't prepared to wait, go elsewhere and pay more. Simple as that m8
Chris W.12/31/2015

Send support an email, they are usually prompt to answer in 24-48 hrs. Sometimes they have to await shipment from another warehouse before they can fill your order. It has happened to me a couple of times.

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