Gearbest
Questions & Answers

Why my tracking number no worky?

Asked by j s. on 5/17/2015

10 Answers
J L.5/27/2015

I rather not to buy anything at gearbest, it is a waste of money, your order will not be delivered. Like what happen to mine, it took me 50 days waiting for nothing and my money is not refunded
Keith R.5/18/2015

Depending on shipping method chosen and location it could take several days. Free shipping to the states takes about 7-10 days to show results (on proper site) then only a few days from there it'll show in the states and at your door. They don't use normal epacket shipping thing most in china use.
Sotiris M.5/17/2015

You have to wait 3 or more days for tracking number to be registered in the tracking sites.
RAJESH D.5/17/2015

Getting a tracking number usually takes a week depending on channel u choose. For all regd airmail takes a week minimum to get on tracking. Still problem persists, log into account, click on the order you have placed and use send msg/ticket option available at the top.
Kevin O.5/17/2015

I too had the same problem, the best way to get current tracking information is to contact GearBest, get on contact us, using the chat menu, enter your order number and then ask the representative for the tracking information of your package. They have always been able to answer my questions about my orders.
ian l.5/17/2015

Sometimes it's a waiting game with this company. They should have sent you a tracking number but have they sent you the correct one is any ones guess. Like I first said buyer beware. And I stand by this.
Becky Z.5/17/2015

My isn't working either. I think it could be a scam and maybe they are right, maybe it is just that Netherlands post doesn't know how to run a postal service. I paid for the tracking number to work!
Tatyana K.5/17/2015

Gearbest gives the track number when ordering more than $ 40. If the order is less than $ 40, it is for the track number is necessary to pay $ 1.99. Or wait no track numbers. The rate of delivery is not affected.

Wait a few days. Between sending and tracking number on the track may be a delay of up to 5 days.
Cesar A.5/17/2015

Assuming you chose the flat rate shipping (free shipping), they use different shipping companies depending on the seller. The website that has tracked my items most of the times is:
http://postnl.post
Yet nothing will be registered shortly after you bought the item. It usually takes about a week to show up.

Add your answer