Gearbest
Questions & Answers

Soon as we get gearworst bare, they'll only have Western Union, a sure fired notice that it means you'll never see your money again.

Asked by GLENN C. on 11/19/2015

10 Answers
Emma B.11/20/2015

The only way you'll actually get your item is by constantly blasting customer service with emails regards to your order. Other than that, your out off luck. I bet it can take a year.
jaga s.11/20/2015

You never get your item. Trrust me they will never send the item. I asked help from paypal, so i got my money back through paypal.
Dino S.11/20/2015

Never... I have been waiting from 5 months... instead of giving the product or refund the money i spend on 4 products, they just played around... worst customer service ever... they even closed all the tickets i opened even without sorting out the issue..
Ultraex N.11/20/2015

Usually make 16-18 days to deliver the order in greece!
norman m.11/20/2015

Hi Brenden,, You should get a tracking number shortly after dispatch, plus they take a photo of the parcel to show that it has been dispatched,, also remember that they are 8 hours ahead of the UK so allow for that,, You can also submit a question ticket, but remember they are 8hrs ahead,,, They will get back to you
Alexandre F.11/20/2015

You usually first receive a tracking number when your order has been shipped. Depending on the number of items and their availability, it normally takes 3-5 days, but if one item is missing... Ask them if there is a problem, maybe they can split the order. Hope this is helpfull
cliff L.11/20/2015

It depends on when they say they will despatch, getting a tracking number means nothing, got mine it shows goods at Heathrow Airport 2 months, when chased offered a 40% refund only. Claimed through Paypal BUYER BEWARE
Dimitrios T.11/20/2015

I HAVE BUY SEVERAL TIMES FROM GEARBEST WITHOUT PROBLEMS, NOW I ORDER FIRST TIME FROM IGOGO.ES,, IS TOO CHEAP
Steve B.11/20/2015

Why oh Why do people keep ordering from a company that has soooo many bad reviews, it is increddibble its like people just want thieves to just take their money.
Wilhelmina E.11/20/2015

You should have got a track number by now give them an email and ask for one, I got mine not long after I ordered mine, as customer care is really fantastic.

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