Fabletics
Questions & Answers
Hello - i just reviewed two of my last statements and i was charged 49.95 on June 8 and May 8. I thought i skipped these months and the charges appeared on my account
Asked by Emily B. on 6/21/2016
3 Answers
Zeth B.12/28/2023
Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it.
As a VIP member, you will never be obligated to make a purchase nor pay the monthly charge every month and you can make changes to your account whenever you wish. Indeed, we are a monthly membership shop but there is no need to pay each month to remain a VIP and enjoy exclusive sales and discounts. On the 6th of each month, you'll be charged $59.95 for your exclusive membership benefits. These benefits include a promotional member credit which unlocks our best savings when redeemed. Member credits can be redeemed for any 2-piece outfit or item up to $100, online or in-store. If you don't want a credit, please visit the site between the 1st and 5th of the month, click "Skip the Month", and you won't be charged. More details here: https://www.fabletics.com/nmp/how-it-works.
As a VIP member, you will never be obligated to make a purchase nor pay the monthly charge every month and you can make changes to your account whenever you wish. Indeed, we are a monthly membership shop but there is no need to pay each month to remain a VIP and enjoy exclusive sales and discounts. On the 6th of each month, you'll be charged $59.95 for your exclusive membership benefits. These benefits include a promotional member credit which unlocks our best savings when redeemed. Member credits can be redeemed for any 2-piece outfit or item up to $100, online or in-store. If you don't want a credit, please visit the site between the 1st and 5th of the month, click "Skip the Month", and you won't be charged. More details here: https://www.fabletics.com/nmp/how-it-works.
Andrea S.8/11/2016
Agreed. The same thing happened to me. They said it didn't go through successfully even though my browser history says I made the skip request.
Christine C.8/11/2016
Very corrupt company. Many people are ripped off because of these "glitches". If you want to keep shopping from fabletics then when you skip you need to request confirmation of skipping the month if you don't receive any. Once you have your proof, save it, and make note of the date you submitted the skip so you have it in case of incidences like this. Otherwise they can just take your money. Be careful.
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