DressLily
Questions & Answers

Is this company for real? I received the worst quality products from this company and now noone will respond to request to return them, it has been 5 days since I e-mailed them and they keep responding with an automated email that they will answer me in 24 hours. I am still waiting for 2 items and I am sure they are awful as well. How the hell does a company operate like this?

Asked by Barbara V. on 11/21/2015

37 Answers
Roxanne S.11/21/2015

I got my products and they were horrible. Since their advertisement was on Facebook I thought it was ok to order from them. FB needs to do a better job with who they allow to advertise on their site. Finally got a response. They offered me partial refund and let me keep the product. I said no I want full refund where do I send the product?... CHINA! I had no idea. Keeping crappy shirts and giving to goodwill and screwed out of any refund! Lesson learned! Will never order from any company advertised on FB and will be more diligent checking out unfamiliar companies. The one thing that bothers me is that these people have my credit card info... I think. I paid thru PayPal.
lisa m.11/21/2015

I think it's some Chinese ladies doing it out of the garage, mine were missing tags, sizes to fit a young girl, and never got my money back,.
Lynn H.11/21/2015

I ordered in September, never received my order. I sent numerous angry emails to them, told them I will go on every site & give bad reviews. They finally responded, but it's a waste of time. I had my bank file a dispute, my bank refunded me my money plus the international charges. HORRIBLE HORRIBLE COMPANY!
Audrey K.11/21/2015

A: Total rip off company my order still has not come after 3.5 months. Finally got my $$ back through pay pal dispute
De M.11/21/2015

I never received part of my order back in September. They continued to say they would send a refund, never did, then indicated they sent the product, again never did. This is definitely a company to stay clear of.
Susan B.11/21/2015

This company as well as others with different names sales poorly and sometimes well-made clothing. The first Item I purchased was well-made but took 2 1/2 months to be delivered. Then I ordered two other items and they were poorly made and took more than three months for delivery. Then when they get here they were Poorly made in the wrong size and now I will not order any more products from them. I hope you have better luck than her But I suggest not to order from them or other companies as this one.
Robin C.11/21/2015

Hard to say. I received a few of the items I ordered. Yes, I was taken in by the website. The packaging was horrible with return address in New Jersey and New York although their tracking,,, probably fraudulent as well. Originated the products from China. I, too, have tried contacting them, been promised refunds. Products are like girl sizes, not women, Do not order from this site. The two items I received that were okay were not worth the aggravation. I'm going back to BOYCOTTING ALL ITEMS FROM CHINA WHENEVER POSSIBLE!
Shannon H.11/21/2015

I think they are real but I don't know how they stay in business. I ended up getting a response after multiple days and multiple pre recorded emails but they are still not sending me my product. I think they are stealing from people and should not be in business. Unfortunately they are based in China and I am not sure what we can do
Mary K.11/21/2015

So far I still have not received my two tops and the tracking number is invalid. I ordered them 20 days ago. Nothing. I wish I had read the reviews for this site before I ordered. Try Genealogy for clothing. I ordered a really cute top and it arrived in less than a week and is here in America. Also, check out Shine by JRenee on Facebook. They have awesome clothing, too! I have a LOT of things from there. And she is from North Carolina. The lady who runs it is my sister-in-law so I trust her products! Good luck!
Janice T.11/23/2015

The company is real. I believe it's run out of China so correspondence is difficult. I posted negative feedback and a negative post here on sitejabber and received a response within 24 hours. They apologized and offered a partial refund. The item cost $15.00 and they refunded $10.00 to my paypal account. I didn't expect a refund so something was better than nothing. Now I know, if it looks too good to be true (low price) it usually is. Buyer beware.

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