DressLily
Questions & Answers

I ordered the wrong size sandal? Can I stop the order or return them

Asked by stacey r. on 6/27/2015

5 Answers
carmen s.6/30/2015

I stopped shopping with them over a year ago. I do not recommend them. I hope you can Send them back I doubt you will get a refund. Best of luck!
Jessica D.6/28/2015

When I ordered a Tank Top and I received it I was not happy with it at all. The size was way off. Ordered a Large but its more like a small, the color was suppose to be "Coral" but its more like burnt orange, the color was bled thru onto the white. It came with no tags on it, so I emailed them and they said absolutely no returns and blocked me from having any communication with them. Horrible company.
Denise S.6/28/2015

It is hard to say dealing with Dresslily. You may just be stuck with the wrong size. It is extremely difficult to exchange anything or, get a refund from them. You can try calling or emailing them but I'm almost positive they are not going to do anything about it. Good Luck!
Mary G.6/28/2015

I would try stopping the order!
They won't give u a refund unless u take a pic with a tape measure and then they give u only part of your money-it's not worth the headache
annie d.6/28/2015

If they have not "shipped" the item out u maybe ok to cancel your order. If not due to time lines you might as well keep it and order another size

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