DressLily
Questions & Answers
How long is my order going to take
Asked by Shobha T. on 6/21/2015
20 Answers
Ashley C.6/21/2015
Forever... There is no way to determine with them... I couldn't track my order after they sent me my track #... And it took almost 3 months to receive it... Seriously 2 and a half months for one item... That didn't look nothing like the pic and less material then the picture... I ended up throwing the jacket away
Emese D.6/22/2015
My order arrived after a few months but the items weren't as described. Contacted them and asked for a refund but after months of emailing we didn't get anywhere. I contacted PayPal and they refund the money. No dispute there. They were great. Good luck
Linda S.6/21/2015
You will probably never receive it. Do not order with these people. Call your credit card company and file spam claim. That is what i had to do. Ordered last august and still havent received it.
Doris R.6/21/2015
Never to approximatel 3 months... but that's the least of your problems... the material will be off color and really cheap quality.
Twyla S.6/21/2015
It may take up to 3 weeks or more. If items do not fit you will be wasting your time trying to get your money back. Dress Lily obviously do not care about obtaining repeat customers. Please report your experience to your friends, family, relatives, social media, etc. I am almost sure that the outcome of your experience with Dress Lily will not be a positive one. Sorry to say.
Russell W.6/21/2015
Unfortunately you made the mistake of buying from this company which operates out of China. For me it took over 60 days to get only one of the two items that I ordered. At first they only wanted to offer me an 8% discount (for what they did not deliver) applied to my next order. What audacity. I actually had to file a dispute with the credit card company before they offered an equitable settlement to me
Angela C.6/21/2015
I ordered mine in mid March and am still waiting. I don't think it will ever show up. I requested a refund and was told it would take 45 business days before they consider it lost and another 60 to process the refund. Don't hold your breath
Nichole Y.6/27/2015
You may never receive your order, you may receive the wrong order, or you may receive what you ordered but be completely disappointed. Either way, take your business elsewhere because it could take months. I never actually received my own order so honestly, with this company... Your guess is as good as mine!
Keena M.6/21/2015
I think mine took 2-3 weeks. I wasn't able to track it at all, despite multiple requests for assistance. With this knowledge, I didn't even bother trying to return the items once they arrived, as poor quality and ill fitting as they were. It just wasn't worth the aggravation. Thankfully, only about $20 out.
AJ M.7/4/2015
I was able to track, but it took about 3 months before the disappointing product arrived. The item vaguely resembled what was pictured online.
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