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I bought a groupon voucher this evening for a photo blacket, the groupon code won't go through at checkout. I want to have the order placed so that I might have it for Christmas. How long is it typically to get a response from customer service?

Asked by Leanne D. on 12/13/2015

5 Answers
Kim E.12/13/2015

Good luck with that
nicolle s.12/13/2015

Hi Leanne. You need to put the voucher through exactly as it looks on your Groupon. It is case sensitive.
Also copy & paste does not work x
Gemma s.12/13/2015

Good luck getting a response I've been sending emails to them since the 9th of December and only after posting here did I get a response I have still not recieved a dispatch email... my order has apparently been sent we shall see.
Amanda D.12/13/2015

Hello Leanne! Are you able to private message me on this website with your code and I will have a look at it for you? I will try to search for you in our customer support system but it is sometime hard to find with only a first name last initial.

I hope to hear from you!

Thank you!
Jennifer
Dayle B.12/13/2015

I think I may have had trouble with that but it was the way I typed it in. Did you message [email protected]. Jennifer is really great to deal with!

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