DHgate
Questions & Answers
I want to order a garduation dress from dhgate, should i? What is that material and sustainability of the dresses
Asked by ella c. on 4/3/2016
3 Answers
S R.4/4/2016
Graduation is in May, right? In my experience, you wouldn't have your dress in time. "The slow boat from China" must have become a saying because it is true. And the company does not work with the buyer at all. I have screenshots of all of my conversations with the buyer, the customer service chat line, and the mediation group. They say their piece and then peace out, never to be heard from again. I will NEVER recommend this company.
Joy Y.4/6/2016
Dear Custome,
This is Joyce from DHgate Customer Service Center. Im glad to assist you with your concern.
For the shipping time it is due to the item you choose, the preparing time and the shipping method you use. If you choose the fast shipping method, like DHL you can receive the dress. After you choose the item, you can check the delivery time on the item page. Also you can contact with the seller by online or message and ask the seller when he can deliver the item to your location, then you can choose to pay for it or not.
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us.
Regards,
Joyce
Customer Service Center DHgate.com
This is Joyce from DHgate Customer Service Center. Im glad to assist you with your concern.
For the shipping time it is due to the item you choose, the preparing time and the shipping method you use. If you choose the fast shipping method, like DHL you can receive the dress. After you choose the item, you can check the delivery time on the item page. Also you can contact with the seller by online or message and ask the seller when he can deliver the item to your location, then you can choose to pay for it or not.
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us.
Regards,
Joyce
Customer Service Center DHgate.com
Ruby G.4/4/2016
It depends on what bank u use I come from New Zealand and used kiwi bank but they cancelled my order. That's one and try looking and other websites and they comments don't use this website.
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