DHgate
Questions & Answers

Well they always say Hindsight is better than 20/20. Either two things wait for the dress and hope it's okay. The other thing since you just ordered it. Call the bank and tell them you believe that it's a fraud and ask them to refund it. If the dress has already been sent and you get it and it's alright you can always do the right thing and pay for the dress as you agreed to. On the other hand if it turns out you are being ripped off then you can always use that as to why you cancelled the payment because of fraud. LIke what the other comments made check out the vendor to see how they are rated.

It all depends on the seller and their reviews. I hope you don't have the. Negative experience I had with dhgate and seller

I believe you shouldnt have a problem i have to admit the dress i ordered was beautifully made it just wasnt my size but hey they must get it right 99 percent so i hope your dress is great

I'm still out $229 and stuck with a cheaply made ugly dress nowhere close to the one pictured and have been in correspondence with them for 8 months now with no solution in sight. Good luck.

I had even talked to someone on the phone when they called to get my measurements. The fact that thwy called scared me and I verbally and on the web site cancelled the dress. They still sent the dress and despite having my measures the dress was too small to zip past my chest. I tried numerous times to return the dress for a refund without success.
The best comment I received from them was I should resale the dress and can get more than what i paided for it.
So far no one has bought it. One would have to be very tiny with a flat chest for the dress to fit.
Hope your experience is better than mine.

You already spent your money... so wait and see. I had a bad experience. I am hoping you don't. I could not get my money back. So, for your sake, I hope your experience is better than mine.

Nathaly, I was the poster that defined DHgate as being Chinese for "lying thief". If you will peruse the answers above, please note the spelling and grammar errors are ONLY on the positive answers. In my experience, DHgate employees think nothing of lying to Americans. Assume that if it is available from DHgate, the items will not sell on any other site. Thanking you in advance for your kind attention, Henry

I would search the specific seller to see if there are any reviews. You can also view their rating on DHGATE. Not all sellers are bad. I had a good experience with lovewedding888. DHgate supposedly doesn't release any payment to the seller until you ok the item that you've received. You can also email your seller through the website. Good luck!

If you got a good dress and you are happy with it, consider yourself lucky. We got a dress from Amazon prom with money back guarantee, we met all the requirements and they still refused to refund. It was on our debit card. We contacted BofA and they were successful. I purchased 46 flash drives from DhGates, all bad. DhGates tells you to contact the seller (the seller is not DhGates). I had to navigate a horribly laid out web site to request a refund. In the "Reason for return" I checked "deficive part". DhGates reads these but the company that I was dealing with didn't want DhGates to know the true reason for my refund request. They had me check "don't need the part". They accepted the reason for the refund. They had me take all the memory sticks out of the wrappers to cut down on shipping cost. It took 6 weeks for the refund. Do what everyone is telling you in there reviews, "Stay Away!". Sandy

If you don't get within shipping limit 30-60 days depend on what they have said in descriptions.

Go to file complain and ask refund. You will get refund within 10-15 days depend on your card company. But usually within 2-3 days. I recently file a complain because seller won't redirect my item to other adress cause I moved.

I got money back within 3 days absolute 0 problems. Why are you worried?