DHgate
Questions & Answers

How are the purses, quality?

Asked by Bri F. on 10/12/2016

13 Answers
Margot J.10/14/2016

Don't do it.
Jim L.10/13/2016

I dont know about the purses BUT DHGATE that another story. Be careful before you buy ANYTHING from DHgate. The first 20 orders shipped I had no problem. The last item shipped by suppliers MTLED8 was a disaster. DHgate supports their suppliers if there is a dispute. I was instructed by a DHgate dispute analyst to send the defective item back to the supplier and to prepay the return shipping.
From: njdispute2
To: jim_lennox
Sent: Saturday, June 18,2016 7:03 PM
Subject::: Dhgate order 330530882

Dear Jim,
This is Noe again. I checked your order and found seller click agree with your proposal: return&refund, so now you need to return the item.
For this dispute, well fully refund you when seller receives the parcel from you, so please send item(s) back to seller. Seller will be responsible for return shipping costs. You need to pay first, later we will refund your postage into your Dhpay account.
The following information needs to be provided to DHgate within 7 days (after seller provides their return shipping address to you):
Shipping company name and shipping tracking number;
Digital photo of the shipping label

Please return it via canada post.(the cheapest shipping method)

The supplier ( mtled8) denies receiving the item even when DHgate was presented with proof of receipt via the tracking number from the shipper. DHgate dragged out this dispute for over 3 3/4 months. (At 4 months you can not get your credit card company to resolve the matter by reversing the charges. I was lucky).
Their supplier MTLED8 ships products that are defective and did offer a 50% refund of the costs of the PRODUCT, BUT only if I changed my review of the company. In my opinion this supplier is at best a liar at worst a crook.
CC R.10/13/2016

Everything is fake and they would send you anything, the company is on the merschart side if you are lucky to make a complaint, their website works terribly on their favor.
Pauline S.10/13/2016

Hi Brian
Definitely dont waste your money here. Unreliable is an understatement. Cheap prices to entice you, then steal your money. Lots of other Reliable online shopping available.
Dorothy L.10/13/2016

RUN. Do not buy ANYTHING from this site! Ever hear the saying, "Too good to be true!"? They sell garbage! Cheap imitations, inferior quality, horrible crap! Want a refund? FORGET IT! DHGate gets orders for many sellers, you can't trust them at all. It's almost a scam. Lost money buying from them! Go somewhere else even if it costs a bit more!
Eboni C.10/13/2016

Please stay away from this site. It is a SCAM.
Bernice D.10/13/2016

I would not buy anything off this site. It it the worst experience I have ever had. I currently have lost $1600. 00 that this site promised me I would get back.
Maria R.10/13/2016

Well I have been trying several sellers and as of yet had found anyone reliable. Cheap material, no labels and quite expensive for the quality. I thing Ali Express has better sellers in this category.
Justin m.10/14/2016

No. I have had awesome and horrible experiences on dhgate more bad than good but i have found a few reliable sellers and u need to research them dont go with anyone that has bad or no reveiws no reveiws is worse than bad at least theyre honest about being crap if they are but few are excellent and great fakes it is anything brand name is oem or fake but great quaulity pay the little extra to go with a seller that is reputable
Kris P.10/13/2016

I have 2 purse from Dh gate and the 1 is great the other one is only ok

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