CardPool
Questions & Answers

How the hell can I speak to someone from CardPool? They don't respond to e-mail or voice mails.

As a new customer I've bought about 7 printable gift cards in the last couple days, a few on a Saturday, a few on Monday. All of them were delivered to my inbox within minutes. All worked on the HomeDepot and Lowes websites immediately, values as advertised.

It should not at all ivs puechased egiftcards on other sites where the card was available within 5 seconds from completion of payment. Cardpool has lost their way

If you had read my review you would never have done business with CardPool. It's likely that you'll get your card or money, but why should you have to worry.
They stole money from me and NEVER paid it back.
Make this your lesson learned

How long does it normally take for your purchase to "process" when you order a physical card? Mine took over 3 days so I cancelled. I tried to contact them daily through email but never got an answer until I told them I wanted to cancel my order.

I have been buying from Cardpool for about 6 months - there have been times it has taken 3 days to receive electronic gift cards, but that is not usually the case. At least it has not been for me. It does, however, take 7-10 days to receive the cards in the mail. We (my husband buys from them too) have had very good response with any problems (ie: a card was not loaded - was refunded) I don't know about selling, but buying has been fine for us. Do contact them if you have a problem.

Have you contacted them? If not, contact them. I know there are a lot of negative reviews about this company, but I have buying from them for about 8 years and I've never had a problem and I don't work for them nor do I know anyone who works for them. Maybe there are problems when you sell a card, but I've had no problem buying from them. If I have a question I contact them and haven't had any problems there either.

It could be over a weekend it takes longer since they might not be in their office. Just call them or email them. They have been great to respond to me and out of the dozens of purchases I have made - the one time things went wrong, they fixed it without any hassle or problems. I LOVE buying from Cardpool. I have never sold anything there, only buying.