BeenVerified
Questions & Answers
LI singed up for a month on 3/12/16. I didn't expect I would be automatically be billed for another month. I don't need this service at this time but didn't know I would have to unsubscribe. You charged my credit card 4/12/16 for another $22.86. Can I get a refund?
Asked by Joy B. on 4/13/2016
3 Answers
Stephen J.3/3/2018
You do realize that canceling online is a normal part of the internet and expected by all customers of your website. By not having this you're way behind the times and have just created a giant pain in the ass process to canceling. I'm a web developer and this site made me cringe for it's total lack of user/customer experience.
Maddy C.4/17/2016
Hi,
I ordered an iphone 5s off of refurbished electronics.net and I was wondering if I could get my refund
I ordered an iphone 5s off of refurbished electronics.net and I was wondering if I could get my refund
Carla S.4/13/2016
Hi Joy,
I apologize for any inconvenience.
All of our subscriptions are auto-renewing until you elect to cancel, as we state on our sign up page. We can certainly help you cancel your account and look into the refund. Please contact BeenVerified Customer Care at 888-579-5910 or at [email protected] with your full name and email address or member id, so we can locate your account. We look forward to hearing from you so we can provide additional assistance as soon as possible.
Kind regards,
Carla
BeenVerified Customer Care
I apologize for any inconvenience.
All of our subscriptions are auto-renewing until you elect to cancel, as we state on our sign up page. We can certainly help you cancel your account and look into the refund. Please contact BeenVerified Customer Care at 888-579-5910 or at [email protected] with your full name and email address or member id, so we can locate your account. We look forward to hearing from you so we can provide additional assistance as soon as possible.
Kind regards,
Carla
BeenVerified Customer Care
Add your answer
Click to upload/insert
or drag & drop