Banggood
Questions & Answers

Banggood is as bad as they come, they don't do correct orders, or what you paid for, or refunds, returns or replacements. If it doesn't arrive, they make you wait 2 months, and even then, they won't refund you. They have very questionable practices like producing videos, and photos of the delivery packaging, and you still won't get a refund.

What are your customer care policies, return policy, how would you manage unhappy/dissatisfied customers? If the shipped product is damaged on the way to the customer what is your solution?

Dear Joel S and Syed A, thanks for your questions. You can see the negative reviews since we never delete them, and then get the feedback from the customers to improve our products and service. Here is our return policy: http://www.banggood.com/Return-Policy_hl104.If customers are not satisfied with our service, they can send their complaints to [email protected] our return policy, if the product sufferred from death on arrival, we usually resend or refund. Thanks.