AMOMA.com
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I booked a hotel in Melbourne for this coming weekend. But, afterwards, I read negative reviews about your company, especially someone who received a large extra charge on his credit card for a foreign transaction. This better not happen to me. Hopefully, all is legit with this company, as negative exposure is not what you need. Should I be worried as I haven't heard about this company until now

Asked by Wendy B. on 5/15/2017

3 Answers
Neil W.9/3/2018

I had the same experience. I booked and paid for an Australian hotel from within Australia but got a foreign transaction fee on my credit card. This is because Amoma process bookings in France to avoid paying tax in Australia.

I wasn't made aware of the additional payment - very underhanded business practice! NEVER BOOKING THROUGH AMOMA AGAIN.
Robyn S.5/17/2017

You should call the hotel directly and double-check that they have the reservation. Don't ever ever book with them again. I had a horrible experience and was nearly left without a room in Nairobi.
AMOMAcom C.5/15/2017

Hi Wendy B,

Thanks for your interest in one of our offers! Please contact our Customer Support team at [email protected] so we can clarify your questions and assist you with your booking.

Your AMOMA.com team

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