AliExpress
Questions & Answers

If you paid with a credit card, you might ask them for help. Sometimes they do.

You can always raise a dispute and explain what's wrong, then the Aliexpress site's people will review and refund you fully or partially if they see a reason to do so. Don't trust the sellers themselves, rather always escalate the issue via the dispute system.

Don't use AliExpress. You need to understand how AliExpress works. They are nothing more than a middleman between you and the seller, like eBay. The major differences are that AliExpress is only interested in getting your money. They do not vet the sellers at all and very few have been in business more than a year or two, then they magically popup under a new name. Almost everything on the sire is a knock-off After nearly six months, we finally got our refund with the help of our credit card company. DO NOT BUY ANYTHING FROM THEM!