AliExpress
Questions & Answers

I order one product and would like to cancel? Can I get a full refund? Please confirm?

Asked by Irfan J. on 4/21/2016

5 Answers
Krystn D.4/25/2016

Stay away!
Andy G.4/25/2016

I am with the vast majority of people on here DON'T USE ALIEXPRESS I have being using them for about 7 years 6 years with No Problems around 140 purchases some of the $5,000 plus The last year has been a nightmare, AliExpress Change the leaving Feedback Rules... Now if you don't receive your product you cannot leave feedback... THIS WILL BE THE DEATH NAIL FOR ALIEXPRESS... More and More dissatisfied customers and what they dont understand is I dont tell one or two people I advise as many people as I can... At the Moment AliExpress are Ok because they have only alienated half the population, I think they are currently working through the Russian population...
Tracy S.4/25/2016

The Ali Express rules and guarantees mean nothing. Ali Express rules in favour of the seller and you may find your self out of pocket.
Jan V.4/24/2016

Don't worry! If you read the Aliexpress rules carefully, you won't risk much. Every seller has a rating. So, take one with the highest rating.
Fadzlan S.4/21/2016

You'll get a refund provided that the seller has not shipped out your order.

Otherwise, you can't do so.

Good Luck!

Add your answer