AliExpress
Questions & Answers

Does canceling an order give you a refund or do you have to open a dispute?

Asked by Helen J. on 5/30/2016

4 Answers
Jose G.5/31/2016

AliExpress is home to a bunch of Chinese robbers... be careful!
MICHAEL S.5/30/2016

If they are more than $10 would say dont bother. I order an xxl jacket on their sizing chart. I wear medium US size. It might have fit a small boy, useless. Will not order clothes ever again.
Tamara M.5/30/2016

It depends. If you know the seller, you have a relationship with them then you work out something, you cancel then they agree. If the seller doesn't agree then your order goes into a limbo waiting for you two to work it out. So, open a dispute if you don't know the seller.
RoseAnne H.5/30/2016

To be on the safe side, Helen? Open a dispute.

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