Alibaba
Questions & Answers

What do I do if a seller disappeared after I placed an order?

Asked by F L. on 12/9/2015

3 Answers
Chris G.11/14/2020

Do a claim with your card issuer. Ask for a CHARGEBACK.
Hugh K.12/10/2015

Alibaba will not help with any problems, they will just drag it out to frustrate you till you give up.
trumphet b.12/10/2015

I should imagine you will still be covered by Aliexpress guarantee. Open dispute on the order page

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