Alibaba
Questions & Answers

Is Alibaba really a scam or is it the seller who scam the customers?

Asked by sunshine q. on 12/10/2015

5 Answers

Alibaba is very save when it comes to buying online. You will find many suppliers here, I've never been scammed in my 28 orders. Always check if supplier is verified and the order is trade assurance. A little research before buying will always guarantee a hassle free transaction.
Jeremy W.8/22/2023

It's a marketplace like eBay, so you need to do your own due diligence on the suppliers and select the most trustworthy. However, the platform does offer some insurance against delayed dispatch, poor quality goods, damage in transit etc. and charges about 2.5% for this.

Alibaba is not a scam, they have real companies and real merchandise. You as the buyer have to do the work to communicate your needs and make sure you are getting the products you are looking for. I just received my first order from Alibaba and I was satisfied with the quality, and I received all my merchandise within the time frame it was promised.
Danette R.7/16/2020

Absolutely not! I'm from the US and I couldn't be more happier with my transactions on Alibaba. At first, I was a little afraid, now after buying from their companies, I'm completely confident I would never be scammed here. Alibaba is to China, what Amazon is to America. Would you be afraid buying through Amazon? Then there is no need to think your going to get scammed here.
Msin K.12/10/2015

You can say sellers scam on Alibaba, however, I would blame Alibaba equally as it's Alibaba who introduce such scammers to buyers. Alibaba actually providing easy and free platform to scammers to run their business of robbing customers.

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