Taken £58 from my account for years subscription that I didn’t know I had done I’m OAP and not very techie only wanted to send one card at new year

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Dear Ellen Marie,

Thank you for reaching out and for giving us the opportunity to assist you directly. We're sorry for the worry this caused.

After you contacted us, we resolved the matter right away by moving you to our shortest plan, refunding the majority of the charge, and ensuring your subscription will not renew. This was completed on January 9,2026.

We're glad we could put this right for you, and customer satisfaction is very important to us. If you ever have questions or need help, our support team is always happy to assist by email.

Kind regards,
Mandy
123cards

123cards.com
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